Terms.
General Terms for Services · Effective: 2 August 2026
1. Scope
These terms apply to agency, consulting, management, strategy, marketing, media, content and creative services provided by 4REACT – Jan Niklas Wilhelm (“4REACT”). Individual agreements and proposals take precedence.
2. Contract formation
Website content is not a binding offer. A contract is formed when a 4REACT proposal is accepted in text form or when performance begins at the client’s request. Scope, schedule, fees and usage rights are governed primarily by the proposal.
3. Services and changes
4REACT performs services with customary professional care. Unless a specific result is expressly agreed, no particular commercial, media or artistic outcome is owed. Changes and additional work may affect schedules and fees and will be agreed before execution.
4. Client cooperation
The client supplies content, approvals, access and information on time and appoints authorised contacts. Delays or additional work caused by missing cooperation may be charged and may move deadlines. The client confirms that supplied materials may be used lawfully.
5. Fees and payment
Agreed fees are plus statutory VAT where applicable. Third-party costs, media budgets, travel, licences and production costs are included only when expressly stated. Unless otherwise specified, invoices are due within 14 days. Reasonable advance or interim payments may be required.
6. Dates and force majeure
Dates are binding only when expressly confirmed. Events outside 4REACT’s reasonable control, including failures of platforms, suppliers, artists or production resources and force majeure, extend deadlines appropriately.
7. Approvals
The client must review drafts and interim results carefully. Approval covers visible and recognisable issues. Later changes are additional services unless caused by 4REACT.
8. Usage rights
Rights remain with 4REACT or the relevant rightsholder until full payment. The client then receives the rights described in the proposal. Unless agreed otherwise, rights are non-exclusive, limited to the contractual purpose and non-transferable. Open files, raw material, concepts and rejected drafts are included only when expressly agreed. Third-party rights remain subject to their licence terms.
9. Portfolio use
After publication, 4REACT may present completed work as a reference and name the client or show its logo unless legitimate confidentiality interests or a separate agreement prevent this.
10. Confidentiality and privacy
Both parties keep recognisably confidential, non-public information confidential. Personal data is processed under applicable privacy law. Where required, the parties will enter into a data processing agreement.
11. Liability
4REACT has unlimited liability for intent, gross negligence and injury to life, body or health. For slight negligence affecting essential contractual obligations, liability is limited to typical, foreseeable loss. Liability for other slight negligence is excluded. Mandatory statutory liability remains unaffected.
12. Term and termination
The proposal defines the term and notice periods. Where none is specified, ongoing service contracts may be terminated with four weeks’ notice to month-end. Termination for cause remains possible. Services performed and binding third-party costs remain payable.
13. Consumers and cancellation
Consumers generally have a statutory right of cancellation for distance contracts. Details appear in our cancellation policy. Early performance begins only after an express request and legally required acknowledgement.
14. Dispute resolution
4REACT is neither obliged nor generally willing to participate in proceedings before a consumer arbitration body.
15. Final provisions
German law applies, excluding the UN Convention on Contracts for the International Sale of Goods. Berlin is the place of jurisdiction for merchants and public-law entities. Mandatory consumer jurisdictions remain unaffected. If a provision is invalid, the remaining provisions remain effective.